Disclaimer

About Standby Supply Co.

Wildstone Group Pty Ltd (ABN: 26 696 581 307) trading as Standby Supply Co. supplies emergency preparedness equipment, personal water filtration products, and resilience supplies to consumers and households globally. Our products are intended to assist individuals and families in preparing for and responding to temporary disruptions.

Independent Entity & Non-Affiliation Notice

Standby Supply Co. is an independent commercial supplier. We are not affiliated with, endorsed by, sponsored by, or an agency of any government, civil authority, municipal council, emergency service, or public utility provider. Any references on this website or in our marketing materials to official resilience advice, public guidance, or recommended storage volumes are cited strictly for educational, informational, and general planning context.

No Substitute for Official Emergency Guidance

The products, content, and information provided on this website are for general household preparedness purposes only. They are not a substitute for official emergency management advice, civil protection directives, or professional guidance from qualified emergency services, health, or safety authorities.

In any emergency situation, severe weather event, contamination alert, or supply disruption, you must always prioritize and follow the official instructions, alerts, and directions of:

• Local, regional, and national emergency management authorities and civil protection agencies;
• Police, fire, search and rescue, and ambulance services;
• Public health authorities (such as the UK Health Security Agency, NHS, CDC, or regional health departments);
• Local municipal councils and authorized regional water and power utilities.

Always prioritize official emergency relief distribution points and bottled supplies where available. No product purchased from Standby Supply Co. eliminates all risk associated with an emergency event. Products are preparedness aids only.

Source Water Selection & User Responsibility

The user assumes sole responsibility and risk for assessing and selecting their water source. Standby Supply Co. products utilize physical micro-filtration designed to mechanically remove common waterborne biological contaminants (such as bacteria and protozoan parasites) from freshwater. 

Our filtration products:
• Are engineered exclusively for freshwater sources (such as rain barrels, natural running streams, and untreated tap water);
• Do NOT desalinate seawater or brackish water;
• Do NOT remove dissolved chemicals, petroleum products, heavy metals, agricultural pesticide runoff, or radioactive matter.

Users must exercise sound judgment and must never attempt to filter or ingest water known or suspected to be contaminated with chemical waste, petroleum, or raw sewage. Standby Supply Co. disclaims all liability for illness, adverse reactions, injury, or loss resulting from the consumption of improperly sourced or chemically contaminated water, or the failure to follow operating, cleaning, and back-flushing instructions.

No Medical or Health Advice

Nothing on this website, in our product descriptions, marketing materials, or communications constitutes medical, therapeutic, or clinical advice. The ClearX Pro™ is a physical filtration tool and is not a medical device. It is not designed to diagnose, treat, prevent, or cure any specific medical condition. You should consult a qualified health professional regarding specific medical or clinical hydration requirements.

Product Performance Specifications

Product performance specifications—including filtration ratings, pore sizes, removal rates, and rated capacity—are provided by manufacturers and are based on controlled laboratory testing standards. Actual operational lifespan and performance may vary depending on:

• Source water turbidity, sediment load, and contamination levels;
• Routine maintenance, correct back-flushing, and proper storage;
• Environmental conditions and proper device handling.

Intended Use & Limitation of Liability

All products sold by Standby Supply Co. are intended for lawful household preparedness, outdoor recreation, and emergency standby use by adults. Products must be used in accordance with included user manuals. Standby Supply Co. accepts no liability for loss, damage, or injury arising from product misuse, unauthorized modification, or use outside intended operating parameters.

Representative Scenarios & Educational Narratives

Certain illustrative scenarios, customer case studies, educational articles, and narrative examples featured on this website or in associated publications may use dramatization, representative experiences, or pen names to illustrate common emergency preparedness principles. Individual circumstances and results may vary.