Contact information

CONTACT US

We're here to help. If you have any questions about your order, our products, or anything else, get in touch and we'll get back to you within 24 hours.

Email support@standbysupplyco.com

Response Time Monday to Friday, within 48 hours. Emails received on weekends or public holidays will be responded to the next business day.

Order Enquiries Please include your order number in your email so we can help you as quickly as possible.

Returns & Refunds For return or refund requests, please review our Refund Policy or email us directly and we'll take care of you.

Wholesale & Bulk Orders Interested in stocking ClearX Pro or placing a bulk order for your organisation, emergency services team, or community group? Email us at support@standbysupplyco.com with the subject line "Wholesale Enquiry" and we'll be in touch.